AI voice agents are changing phone support by cutting down delays between...

https://kilo-wiki.win/index.php/How_Do_I_Compare_Satisfaction_for_AI-Handled_Calls_vs_Human_Calls%3F

AI voice agents are changing phone support by cutting down delays between speaking and responding, known as end-to-end latency. They also let callers interrupt the agent with barge-in, making conversations smoother and faster