Listen without rushing to fix things, and ask what kind of help would feel...

https://www.bookmarking-planet.win/listen-before-offering-fixes-and-suggest-one-small-step-like-sitting-together

Listen without rushing to fix things, and ask what kind of help would feel useful today. You might say, “Would it help if I sat with you while you called the clinic?” Offer practical support, like helping make a list of questions or checking in tomorrow