Voice AI can mishear or misunderstand, leading to wrong answers that frustrate...

https://www.blaze-bookmarks.win/voice-ai-can-slip-up-when-it-guesses-order-details-or-misunderstands-questions

Voice AI can mishear or misunderstand, leading to wrong answers that frustrate customers. A reliable way to catch errors before they reach users is adding controls like readback of order IDs for confirmation