Voice AI can stumble and give wrong answers, but a few straightforward checks...

https://ricardosinterestingwords.swiftnestly.com/posts/b3172-becomes-b3712-in-transcripts-how-do-teams-prevent-that

Voice AI can stumble and give wrong answers, but a few straightforward checks help catch errors early. For example, having the system read back order IDs lets customers confirm details before moving on