When a team uses five tools for one task or spends hours on manual chasing,...

https://www.inc.com/benjamin-laker/why-the-best-business-ideas-come-from-the-messiest-workflows/91350475

When a team uses five tools for one task or spends hours on manual chasing, that clunky workflow may reveal a business idea. Spot the costly gaps customers live with—and consider how AI raises expectations for faster, smoother service.